Why is the app not showing my premium payment status?

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Occasionally, in-app payments or renewals fail because of connection issues or other uncontrollable circumstances.

If you have purchased a Magnum membership and for any reason believe you are not getting the features you have purchased, please check Settings > Premium Status in the MR X app. If your status reads as "Free Member," scroll to the bottom of the screen and use the "Restore previous purchases" button, which will check your account for any outstanding subscription payments that may not have reached our server.

If this does not resolve your issue, please copy and paste the entire email confirmation of your iTunes or Google Play purchase in an email to support@mrxapp.com and we will manually fix the situation for you.

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